Payment policy
Last Updated: July 2026
At Casae, we are committed to providing a secure, transparent, and reliable payment experience. This Payment Policy explains the payment methods we accept, how payments are processed, and the security measures we use to protect your financial information.
By placing an order through casaefurnish.com, you agree to the terms outlined in this Payment Policy.
Business Information
Business Name: Casae
Website: casaefurnish.com
Business Address: 19 Ryan Rd Edison
New Jersey, 08817
United States
Accepted Payment Methods
For your convenience, Casae accepts a variety of secure payment methods, including:
- Visa
- Mastercard
- American Express
- Discover
- PayPal
- Apple Pay (where available)
- Google Pay (where available)
- Shop Pay (where available)
The payment options displayed during checkout may vary depending on your location, device, or browser.
Secure Payment Processing
Your payment security is extremely important to us.
All transactions made on casaefurnish.com are protected using SSL (Secure Socket Layer) encryption, helping to safeguard your personal and financial information during transmission.
Payments are securely processed by trusted third-party payment providers that comply with PCI DSS (Payment Card Industry Data Security Standard) requirements.
Casae does not store your complete credit card or debit card information on our servers.
Payment Authorization
When you place an order, your payment method will be authorized and verified before your order is processed.
If payment authorization cannot be completed successfully, your order may be delayed, placed on hold, or canceled.
Reasons for payment authorization failure may include:
- Incorrect billing information
- Insufficient funds
- Card expiration
- Bank security restrictions
- Payment provider verification failure
- Suspected fraudulent activity
If your payment is declined, we recommend contacting your bank or payment provider before attempting another purchase.
Order Confirmation
Once your payment has been successfully authorized and your order has been accepted, you will receive an order confirmation email containing:
- Order number
- Purchased items
- Billing summary
- Shipping address
- Estimated processing information
If you do not receive your confirmation email within a reasonable time after placing your order, please contact our customer support team.
Pricing and Currency
All prices displayed on casaefurnish.com are listed in U.S. Dollars (USD) unless otherwise stated.
Prices displayed on our website do not include applicable sales tax unless required by law.
Shipping charges and any applicable taxes are calculated during checkout before payment is finalized.
The total amount shown at checkout is the final amount you authorize for payment.
Billing Information
To help prevent payment delays and fraud, customers are responsible for providing accurate billing information during checkout.
Please ensure that:
- Your billing name matches your payment method.
- Your billing address is correct.
- Your payment details are accurate and current.
- Your contact information is valid.
Providing incorrect information may result in payment verification delays or order cancellation.
Fraud Prevention
To protect our customers and maintain a secure shopping environment, Casae reserves the right to review and verify certain orders before shipment.
Additional verification may be requested if an order is identified by our security systems as potentially fraudulent.
In such cases, our customer support team may contact you to verify:
- Billing information
- Shipping information
- Identity confirmation
- Payment authorization
If verification cannot be completed, we reserve the right to cancel the order and issue a refund when appropriate.
Order Cancellations
Customers may request to cancel an order before it enters processing.
Once an order has been processed or shipped, cancellation may no longer be possible.
Please refer to our Return Policy and Refund Policy for information regarding eligible returns after delivery.
Refunds
Approved refunds are issued to the original payment method used when placing the order.
After a refund has been approved:
- Refunds are generally initiated within 2 - 5 business days.
- Your financial institution may require an additional 5 - 10 business days to post the funds to your account.
Please refer to our Refund Policy for complete refund information.
Payment Disputes
If you believe you have been charged incorrectly or experienced any payment-related issue, please contact our customer support team before initiating a chargeback through your payment provider.
Our support team will make every reasonable effort to investigate and resolve payment concerns promptly.
Taxes
Applicable sales tax will be calculated based on your shipping destination and applicable state or local tax laws.
Any applicable taxes will be clearly displayed during checkout before your payment is completed.
Customer Support
If you have any questions regarding payments or billing, please contact our customer support team.
Business Name: Casae
Website: casaefurnish.com
Business: 19 Ryan Rd Edison
New Jersey, 08817
United States
Phone: +1 (609) 865-9139
Email: support@casaefurnish.com
Customer Support Hours
Monday – Friday: 9:00 AM - 6:00 PM (Eastern Time)
Saturday: 10:00 AM - 4:00 PM (Eastern Time)
Sunday: Closed
